OUR STANCE ON SECURITY
Secure and reliable by default
At Polymerize, keeping your data secure is our utmost priority. We take the responsibility to safeguard your data at all times when you engage with us and our technology.
BENEFITS
How Polymerize earns trust
We are committed to protecting data by continually improving security controls. Furthermore, we uphold data transparency and deliver the highest levels of standards conformance and regulatory compliance as part of our mission to help teams succeed with a peace of mind.
Security
We incorporate the highest level of security into our products and operations to always protect confidential data.
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Privacy
We are committed to protecting the privacy of your data stored in our products and services.
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Reliability
We invest in our infrastructure to offer an industry standard availability for all our products and APIs.
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Compliance
We adhere strictly to global, regional, and industry regulations to help you meet your compliance standards.
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Entrust your data with a peace of mind
We build our platform with security as the utmost priority to protect all your confidential and sensitive data.
Internal security
Network isolation and access
Your resources are contained in its own Virtual Private Cloud (VPC), with all your data and underlying systems fully isolated from other users.
This means that your data is stored in its own space that can only be accessed by you and other users authorised by you.
Data encryption at rest and in transit
We encrypt all data at rest using our custom AES+MD5 based algorithm alongside industry standard encryption. All data in transit is also encrypted using Transport Layer Security (TLS).
This means that your data will always be encrypted across our data storages and cloud services.
Continuous monitoring
Our engineering team continuously implements new security controls and monitors Polymerize for malicious activity. We place a high focus on information security throughout our engineering goals.
Product security
Robust data protection
We provide a robust set of in-product data protection and admin controls for greater visibility and control over your data.
Two-factor authentification (2FA)
2FA provides an additional layer of security beyond your username and password. We enable users to securely deploy 2FA to their organisations.
PRIVACY
Protect what matters
We constantly update and upgrade our privacy compliance program that aligns our practices with regulations such as the General Data Protection Regulation and Personal Data Protection Act.
Privacy controls
Polymerize provides in-product admin controls, both user and project-level permissions. We are also constantly rolling out more granular user access controls across all our products.
Operational privacy
Only an authorised group of Polymerize engineers can access your data stored in our tightly restricted systems. This occurs with your authorisation, such as to ensure reliability of service, roll out functional updates, or perform account actions.
RELIABILITY
Monitoring your system
We offer industry standard availability for all our products and APIs, as well as uphold full transparency into system status and performance.
Uptime and availability
Polymerize is committed to providing industry standard availability for all of our products and APIs. We also provide transparency into real-time and historical platform status.
Reliability commitment
Polymerize offers live support, dedicated account managers, and priority support for our users to ensure that your systems are never down whenever you need them.
COMPLIANCE
Certifications and attestations
We adhere to global privacy laws and security standards with measures in place to help you meet your compliance obligations.
SOC 2 (Type 2)
Certification that defines criteria for managing customer data based on 5 trust service principles
ISO 27001
Global standard for information security management systems
GDPR
Data protection and data subject rights for EU residents
Power your materials research with Polymerize today.
Manage your data and accelerate your research in a single connected workspace.